Installing Cerb on Ubuntu 24.04: A Step-by-Step Guide
Ready to set up Cerb on your Ubuntu 24.04 server? Here's a step-by-step guide to help you get started.
1. Prepare your Ubuntu 24.04 environment
First, ensure your system is up-to-date:
Install the necessary dependencies, such as a web server (e.g., Apache or Nginx), PHP (version 8.0 or higher), a database system (MySQL or MariaDB), and required PHP extensions. Properly configure the LAMP or LEMP stack.
2. Download and install Cerb
Obtain the latest Cerb release from the official Cerb website or repository and extract the files into your web server’s root directory (e.g., ). Set appropriate ownership and permissions to allow web server access.
3. Configure the database
Create a database and user specifically for Cerb in MySQL or MariaDB. Grant the user necessary privileges for the Cerb database.
4. Run Cerb setup
Open your browser and navigate to your Cerb URL (e.g., ). Follow the web-based installation wizard to connect to the database, configure administrative credentials, and finalize the setup.
5. Post-install configuration
Customize workflows and automation rules using Cerb’s built-in automation engine. Set up teams, roles, and permissions to support collaborative communication and operational needs. Integrate additional services or API connections as needed for enterprise workflows.
Don't forget to configure email servers (IMAP/SMTP) within Cerb for helpdesk ticketing.
Important notes
- Ubuntu 24.04 is a forthcoming or newly released Ubuntu LTS version. Make sure all software dependencies (PHP, database, etc.) are compatible and supported on this platform before installation.
- For hosting, consider Shape.Host for stable, scalable, and secure Cloud VPS infrastructure. A plan with at least 2 CPUs, 4 GB RAM, and 40 GB SSD is recommended.
- The recommended data center is to be chosen near users.
- Cerb provides a robust foundation for modern team collaboration, task automation, and customer support.
While this guide is based on Cerb's general requirements and common Linux server practices, consult the official Cerb documentation (https://cerb.ai/docs/) for any precise version-specific instructions, latest dependencies, or advanced configurations.
Happy setting up!
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